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FREE SHIPPINGON ALL NZ ORDERS OVER $100

FAQ

Why do you support Anti-Bullying?

Almost everyone has been through some form of bullying in their life, some way worse than others. There are far too many young ones (and old) that struggle with being bullied and don't know where to turn. We wanted to create a brand that supports the unity of people that will stand against bullying! And to let them know that being different is ok, in fact being different is beautiful!

Why buy from Unbeautiful.nz?

We are a proudly Kiwi owned and operated business. Purchasing from us means you are supporting not only a New Zealand business but also supporting our fight against bullying!

Everything is stocked and shipped from New Zealand so you don't have to worry about dropshipped products or import fees/duties within New Zealand. We deliver nationwide throughout New Zealand.
*please email us if you would like a shipping quote for international orders outside of New Zealand.

Where are you located?

Unbeautiful.nz is an online business based out of New Zealand. 

What payment methods do you accept?

We currently accept most major credit cards (Visa, Mastercard, Amex, Discover, Diners) plus Apple Pay, Google Pay and Interact.

How do I get FREE shipping?

Simply spend over $100 and we will ship your item free to anywhere in New Zealand!  Orders under $100 cost a $10 flat rate shipping fee.

Where does your jewellery come from?

We source our products direct from different artisans around the world to add to our unique collection. We scour for "different" to keep our collective unique.

Why is your jewellery so weird?

By weird do you mean different? and by different do you mean beautiful?
Our products are born from the idea of not being what people expect them to be. Limited editions just like you!  Why blend in when you can stand out?

Why do you have such limited stock, and will more come in?

We bring in small quantities of each product in order to keep them as unique as the people that wear them, so don't hesitate! When they are gone they may be gone forever. *We do re-order some products, if there is something you must have, just reach out as we may still be able to get it for you.

I run a non-profit in support of Anti-Bullying, how do we get involved?

Send us an email (contact) and we will gladly set you up with a special coupon code to offer to all your followers, and anything sold with it we can track back to you and make sure all those sales give 5% to your organization.

Do you work with social influencers?

Of course we do! The more people that can spread our anti-bullying message the better. See our Ambassador Program page for more details.

What is your return policy?

You can read our full return policy here.

I still have questions!!

Than send us an email and ask away, we try to get all emails answered within 24 hours or less, so if you haven't heard from us in that time frame, follow up as we may have missed your email or it hit our spam folder.

 

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